Solution

SURRO Q&A

Overview AI Knowledge Q&A
that answers with verifiable sources.

Find answers in your scattered internal documents with a single natural-language question.
Every answer comes with verifiable sources, all processed securely on-premises.

Current Challenges
Information Access Limits
Scattered Documents

Spread across teams and systems.

Search Limits

Keyword search rarely surfaces the answer

Security & Trust Limits
Shadow AI Risk

External AI use risks data leakage

No Grounding

Answers without verifiable sources

SURRO Q&A
Knowledge Integration

Unify internal docs, policies, and manuals into one knowledge base.

Verifiable Answers

Every answer cites file name, page, and exact passage.

Multi-turn Q&A

Continue with follow-up questions in the same context.

Zero External API

All processing on-prem, no external API calls.

How it Works From search to question,
from doubt to confidence

SURRO Q&A connects your scattered documents to verified answers in four steps — upload, index, ask, verify.

1
Upload
Create folders and upload
documents in five
common formats.
2
Auto-Index
Text is auto-extracted,
embedded, and indexed into
searchable knowledge.
3
Ask in Natural Language
Ask in natural language —
the system retrieves relevant
documents within your
access scope.
4
Verify Answer & Source
Answers come with sources —
jump straight to the
original passage.
Schematic Every step lives inside your infrastructure

SURRO Q&A runs its own LLM, vector DB, and RAG engine inside your servers — answers without external API calls.

Operation From knowledge upload to source verification —
all in one workspace

Three operational tabs — knowledge management, conversational Q&A, and source reference tracking.

  • Knowledge Management

  • Conversational Q&A

  • Source & Reference Tracking

Knowledge Management
Upload folders, manage documents, and control access scope.
Conversational Q&A
Ask in natural language and get answers with attached files and citations.
Source & Reference Tracking
Expand sources, jump to the original passage, and verify in one click.
Key Features Verifiable answers and enterprise security —
in one system

SURRO Q&A combines Hybrid RAG, source citation, multi-turn dialog, on-prem operation,
RBAC, and audit logs into a single enterprise Q&A platform.

Search & Answer Quality
Hybrid RAG Search
Combines keyword precision, semantic understanding and reranking to surface every relevant document.
Verifiable Source Citation
Every answer cites file name, page, and exact passage — verify in one click
Multi-turn Dialogue
Follow up without re-explaining context — analysis flows naturally.
Enterprise Security & Governance
On-Premises Operation
LLM and RAG engine run behind your firewall — data never leaves your infrastructure.
Role-based Access Control
Register users by team and role, with access control down to the drive and folder level.
Audit Log & PII Masking
Every login, query, and upload is logged; PII is auto-masked before storage.
Use Cases Across industries,
one way to get grounded answers

SURRO Q&A delivers grounded answers from internal knowledge — across manufacturing, pharma, public sector, and common work.

  • Manufacturing

  • Pharma & Bio

  • Public Sector

  • Common Work

Manufacturing
Instantly search equipment manuals and trace quality issue root causes.

How do I resolve the error code on Line A?

Equipment Manuals Quality Issues Work Instructions

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Pharma & Bio
Check regulations, approvals, and SOPs in one place — be audit-ready.

Which documents are required for an aseptic process change?

Regulatory Approvals SOP · IFU Audit Materials

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Public Sector
Instantly retrieve policy, regulation, and citizen response manuals.

What are the requirements and supporting documents for a sole-source contract?

Policy · Regulation Citizen Response Internal Reports

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Common Work
Summarize reports and meeting notes — surface action items and insights.

Summarize action items from this meeting transcript.

Reports Meeting Notes Analysis Documents

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